Refund & Cancellation Policy

Refund & Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you're displeased with the services provided, we'll refund back the cash , provided the explanations are genuine and proved after investigation. Please read the fine prints of every deal before buying it, it provides all the small print about the services or the merchandise you buy .

If you are not satisfied from our services than you have the freedom to cancel their projects and request a refund from us. Our Policy for the cancellation and refund are going to be as follows:

ToTracking

Cancellation Policy

If you have to cancel an order, please do so within ____ hours of placing the order by email to us at contactus@Totracking.com. If you cancel your order before your product has shipped, we will refund the entire amount within ___ working days. If the cancellation is after your product has shipped, then it'll be treated as a return.


Return & Refund Policy


Returns

Our policy lasts ______-days. If ___days have gone by since delivery of the order, unfortunately we can't offer you a refund. To be eligible for a return, your item must be unused and within the same condition that you simply received it. It must also be in the original packaging. To complete your return, you must provide receipt or proof of product purchase.


Refunds (if applicable)

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. You also get the notification of the approval or rejection of your refund. If you're approved, then your refund are going to be processed, and a credit will automatically be applied to your mastercard or original method of payment, within a duration of ______ working days.


Late or missing refunds (if applicable)

If you haven't received a refund yet, first check your checking account again. Then contact your mastercard company, it's going to take a while before your refund is officially posted. Next contact your bank. There is often some time interval before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at contactus@Totracking.com.


Refund process

Debit card/Credit card refunds will be sent to the card-issuing bank within 30 business days of receipt of the returned item. Please contact your card-issuing bank together with your queries on how their refund management policies are. Cheque/Draft payments will be refunded in the form cheque/draft to the address for which you have registered with us within ____ working days.

Cash payments will be refunded in the form of a check from ToTracking, which will be mailed to your billing address within _____calendar days of your cancellation request. Please contact us for any further queries.